It’s now more important than ever to trust who writes your Will – A Look at the Latest CMA Guidance on Will Writing Services
Comments Off on It’s now more important than ever to trust who writes your Will – A Look at the Latest CMA Guidance on Will Writing ServicesRecently, the Competition and Markets Authority (CMA) has released new guidance aimed at unregulated businesses offering will-writing services in the UK. This comes in response to concerns over the quality and reliability of such services, which can leave individuals and their families vulnerable to potential legal issues, financial loss, or disputes over their estate.
With such guidance in place, now more than ever, it’s important to seek trusted professionals when planning for your family’s future.
At Leonard Gray LLP, we have been providing expert legal services in Chelmsford and Essex for over 130 years, and our team of experienced solicitors ensures that your will is handled with the utmost care and professionalism. Here’s why you should trust us with this critical task.
The Risks of Unregulated Will-Writing Services
The CMA’s guidance specifically targets unregulated Will-writing services, which are not bound by the same professional or ethical standards as regulated firms. This lack of regulation means these businesses often lack sufficient expertise or experience to draft legally sound Wills.
Common issues with unregulated services include:
Errors in the Will:
These can render a Will invalid, leading to complications or disputes during probate.
Misleading Pricing:
Hidden fees or unclear terms can make the service more expensive than it appears.
Lack of Recourse:
If something goes wrong, clients may have limited options for redress, as these businesses are not regulated by legal bodies like the Solicitors Regulation Authority (SRA).
By contrast, Leonard Gray LLP is a fully regulated firm, meaning that we adhere to strict professional guidelines. Our team is not only qualified but also has years of experience in estate planning, ensuring your Will is valid, your wishes are followed, and your loved ones are protected.
A Personalised and Local Approach
We understand that creating a will is a deeply personal process. At Leonard Gray, we take the time to get to know our clients, tailoring our services to suit your specific circumstances. Whether you have a straightforward estate or complex assets to distribute, our legal team provides clear and compassionate guidance.
Located in the heart of Chelmsford, we are proud to serve the Essex community. Our local presence allows us to offer a more personalised approach than larger, national services. This connection to our community means we are familiar with the needs of local families and businesses, ensuring you receive a service that reflects your values and priorities.
Why Choose Leonard Gray?
Regulated by the Solicitors Regulation Authority (SRA)
The SRA set the rules that Leonard Gray LLP and the solicitors who work for it must follow and will take action if these rules are broken.
This means that:
- everyone who works for the firm must meet the high standards set;
- we must have the right level of insurance to protect you in case something goes wrong;
- you may be able to claim through the SRA Compensation Fund to have your money reimbursed if Leonard Gray LLP or a solicitor working for the firm loses your money; and
- you can complain to the SRA if you are concerned about the behaviour of this firm.
If you have concerns about the service you receive you can also make a complaint to the Legal Ombudsman, who may be able to help you in resolving the issue.
Decades of Expertise:
We have been serving the Chelmsford and Essex community for over 130 years, offering generations of clients the peace of mind they deserve.
Transparent Pricing:
We believe in offering clear, competitive fees with no hidden costs. You’ll always know what you’re paying for, with no surprises.
Local Knowledge:
Our deep ties to the local community ensure we provide a service that is both professional and personal.
Accredited to:
Law Society’s Wills and Inheritance Quality Scheme (WIQs)
This shows that all our Private Client solicitors follow best
practice procedures to meet the highest standards of
technical expertise and client service in providing tailored
wills and probate advice.
Protect Your Future with Leonard Gray
The CMA’s recent guidance highlights the need for consumers to be cautious when choosing a will-writing service. At Leonard Gray LLP, we provide a regulated, trusted service, offering expert advice to ensure your Will is legally sound and your family’s future is secure.
If you’re ready to write your Will or update an existing one, contact our Chelmsford office today. Our experienced team is here to guide you through the process with care, professionalism, and the local expertise you can trust.
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The Society of Trust and Estate Practitioners (STEP), also made the following statement on the article from the CMA:
STEP welcomed the CMA’s actions to protect consumers from poor practice within the will writing and legal services industry. ‘We fully support the CMA’s efforts to caution unregulated providers and introduce stronger enforcement powers’, said STEP. ‘We also welcome advice to the public about what to consider when buying will-writing services.
‘Anyone can set themselves up as a will writer’, STEP noted. ‘Bad advice can cause significant distress, leaving grieving families to deal with the financial and emotional consequences. We hear all too often from the public and our members about the financial and emotional impact of poor advice from dishonest, unqualified and incompetent will writers.’ A 2023 survey of STEP members found that 79 per cent had come across wills with errors and 54 per cent were aware of other firms making false claims, such as avoiding care home fees.
‘We remain committed to ensuring that those drafting wills are appropriately qualified’, said STEP. The society sets standards for members who write wills, trusts and similar legal paperwork through its qualifications, Will Code and other tools.